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Reviews here are conversations, not report cards. Their purpose is that nothing about your standing is a surprise, in either direction.

First 90 days

  • Day 30: How’s it going. Systems, workflow, caseload ramp, what’s confusing, what’s missing. Mostly about what the practice can do better for you.
  • Day 60: Progress against the ramp plan. Documentation quality. Early feedback both ways.
  • Day 90: A fuller review. Are you where we both expected? What’s the plan for the next quarter?
For clinicians, the first 90 days include a caseload ramp. Nobody expects a full caseload on day one, and the comp model assumes a ramp period.

Annual review

Once a year, on or near your anniversary, a written review covering:
  • Clinical quality, including documentation timeliness and audit results
  • Client feedback and outcomes of any complaints
  • Reliability: attendance, availability accuracy, communication
  • Contribution to the practice: the touchpoint, SOPs, helping others
  • Your goals and what you want next
  • Compensation, where a change is being considered
You’ll get it in writing and have the chance to respond in writing.

Who conducts them

Helen, for clinicians. The practice manager, for front-office and administrative roles. The practice manager coordinates scheduling and keeps the records.

What reviews are not

  • Not the only time you’ll hear feedback. If something needs to change, you’ll hear it when it’s relevant, not months later.
  • Not a promise of continued employment or a raise.
  • Not a substitute for supervision, which is separate and clinical.

Your review of us

Every review includes time for your feedback on the practice: what’s working, what isn’t, what you’d change. We mean it. This practice is still being built, and your opinion changes it.